Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.  

Return Merchandise Authorizations (RMA)
• All returns must be authorized by Depth Cabinetry prior to return shipment.
• For authorization, please send an email request to support@depthcabinetry.com.
• All items must be returned in original, unopened packaging, therefore NO RETURNS ON
ASSEMBLED CABINETS.
• No returns on trims, mouldings, fillers or panels
• QUALIFYING returns will incur a 10% RESTOCKING FEE.
• Any returned product DEEMED UNSELLABLE WILL NOT RECEIVE CREDIT.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right as soon as humanly possible.

Exchanges
The fastest way to ensure you get what you want is to return the item you have and make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Every bank is different when it comes to processing returns so please reach out to your bank if you have any questions regarding the speed of which your money is refunded.